Privacy Policy

Last Updated: January 1, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include: • Personal identification information (name, email address, phone number) • Account credentials (username and password) • Payment information (processed securely through our payment provider) • Health and wellness preferences • Employment information (employer, department) • Shipping addresses • Communication preferences

How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send you technical notices, updates, and support messages • Respond to your comments, questions, and requests • Communicate with you about products, services, and offers • Monitor and analyze trends, usage, and activities • Personalize and improve your experience • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances: • With your employer (limited to what's necessary for benefit administration) • With service providers who assist in our operations • To comply with legal obligations • To protect our rights and prevent fraud • With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit and at rest • Regular security assessments • Access controls and authentication • Employee training on data protection • Incident response procedures

Your Rights and Choices

You have certain rights regarding your personal information: • Access: Request a copy of the information we hold about you • Correction: Request that we correct inaccurate information • Deletion: Request that we delete your information (subject to legal requirements) • Opt-out: Unsubscribe from marketing communications • Data Portability: Request your data in a portable format To exercise these rights, contact us at privacy@renew360.com

Cookies and Tracking

We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, see our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: Email: privacy@renew360.com Phone: 1-800-RENEW360 Address: 123 Wellness Way, Suite 100, San Francisco, CA 94105
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